When did Sparkling Earth open?
Sparkling Earth has been family owned and operated since 1991 and is presently women owned and operated.
What was Sparkling Earth’s first product line?
Our first product released was the Arctic Bandana Cooling Tie. We were pioneers in the cooling tie industry.
Where are your products manufactured?
We are proud that the majority of our products are designed and manufactured in Phoenix, Arizona unless otherwise stated.
Can I return something?
We want you to be completely satisfied with your purchase from Sparkling Earth Headwear & Accessories. Product(s) purchased at www.sparklingearth.com may be returned within 30 days from the date of purchase, so long as the product(s) is in the original condition, with the original tags attached. Please contact our office if you have any questions. However, our non-returnable products include FACE MASKS (2-ply masks, Tri-Danna masks and Neck Gaiters) and CUSTOMIZED HEADWEAR (Custom made products) cannot be cancelled or returned after a purchase is made.
What are my options on shipping?
You can ship through a variety of vendors from the USPS 1st class mail to expedited services such as FedEx, UPS and more. You will find all available options in the checkout menu.
Do you offer international shipping?
Yes, we offer UPS and DHL as options for shipping international. Both UPS and DHL allow our international customers to track their packages from our door to yours.
Why choose us?
We use 100% natural, breathable, comfortable cotton. Products are produced in the USA. All custom logos/designs are screen printed on flat pieces of fabric prior to the final sewing process, ensuring the highest quality imagery.
What products can I screen printed my logo/design on?
You can screen print a wide variety of Skull Caps, Medical Caps, Stethoscope Covers and more. We have been producing quality screen printed goods since 1991.
What is the normal production turnaround time?
Production time is typically 3-4 weeks. If you need it sooner, ask about our expedited service.
Are there any benefits to having an account with you?
With your sparklingearth.com account, you will have access to the following information: 1. Your Account Information 2. Your Order History 3. Your Wish List 4. Your Email Subscriptions 5. Your Coupons and Gift Certificates
How do I know if a cap will fit?
We include dimensions on our products so you can ensure it fits before you purchase it.
Who can I contact if I have questions not answered here?
Please contact our office at 623.780.9674 or via email at firstname.lastname@example.org for additional assistance.